About
Problem solver first. Designer second.
Experience Designer at PwC India. Five years diagnosing the problem behind the problem then shipping the fix. NPS moved from 7 to 9.2 on a banking platform. A fragmented finance system consolidated into one, saving a projected 500K USD in licensing. A citizen services platform redesigned for 1.4 billion people.
Work spans energy, public sector services, banking, healthcare diagnostics, and commerce platforms. I also build AI Figma plugins four tools that started as things I kept doing manually every week. They run in PwC engagements daily.
How I work
- Decisions are the artifact. Not deliverables. The trade off is the work.
- Not everything ships and some of the strongest decisions are things we chose not to build.
- In regulated products, the line between what AI does and what humans do is the most important design decision.
Quick facts
Get in touch
The fastest way is email: harshit.experiencedesign@gmail.com. I read every message and reply within 48 hours.
Hiring, advising on design systems or AI in design, or comparing notes on regulated domain work I'm always up for a conversation.