Now

A snapshot of what's on my desk right now. What's a /now page? Inspired by Derek Sivers's idea: a public answer to "what are you up to?" that's more honest than a status update.

Working on at PwC

• National citizen services platform leading citizen services design for a public sector engagement. Currently in pilot rollout. Mentoring 5 designers across the engagement.
• Deal operations platform refining the risk layer on the budget surface based on early cycle finance leader feedback. Iterating the explain affordances.
• Healthcare patient app recently shipped to public release. Watching first month retention closely; family member workflows are queued for v2.

Building (side projects)

• Stabilising CLAUDE.md Exporter for public release. Output format is the bottleneck Claude Code's preferred system context shape keeps evolving.
• Polishing Design System Validator's rule engine docs so consumer designers can contribute custom rules.
• Considering an open source release of Conversation Flow Generator has proven itself across national citizen services platform, global energy platform, and private sector bank engagements.
• This portfolio every week brings new ideas to test. Source on GitHub.

Reading

• Designing Design Systems Dan Mall (re read; still the best practical book on system governance)
• Working in Public Nadia Asparouhova (on the politics of open source maintenance relevant to Figma plugins shared with consumer designers)
• Anthropic's research blog every published post since the Claude 4.6 release
• UX writing for AI products currently the rarest, most underdocumented skill in the discipline

Listening to

• Lex Fridman's recent technology policy interviews
• Practical AI podcast episodes on agentic workflows in production
• Hindi indie music when shipping high stakes work; lo fi when prototyping

Obsessed with

• How to design refusal states in conversational AI products currently the most underdesigned part of the field. Where AI confidently says "I don't know" is more important than where it confidently answers.
• The "system as contract" framing design systems are technical contracts, not preferences. Consequence: deviation is a bug, not an opinion.
• The boundary between AI generated and human committed in regulated workflows. AI surfaces signals; humans commit decisions. The interface is where this contract lives.
• Whether senior PDs in 2026 should code or just be code fluent. Currently leaning toward "ship in code if you can; understand it deeply if you can't."

Open to

• Experience Designer / Design Engineering / Design Systems Lead roles India + GCC (Dubai / Abu Dhabi specifically of interest)
• Advisory engagements on AI assisted design workflows, design system architecture, or regulated domain UX
• Conversations with founders / CDOs / CPOs building AI native products in healthcare, banking, or government

Not doing right now

• Conferences. Heads down phase.
• Twitter/X. Still on it but rarely posting; LinkedIn is the primary channel.
• New consulting work outside the PwC engagement.

This page is updated roughly monthly. If you're reading it months after the timestamp above, the specifics have shifted but the shape is usually the same.